Financial help

It can be difficult finding the money to pay for the upfront costs of moving into accommodation. Costs like paying a bond and rent in advance can add up.

If you need help with the costs of moving into a residential service, there are options available to support you.

Bond loan

You may be eligible for a bond loan. A bond loan is an interest-free and fee-free loan to cover the rental bond when you move into private rental accommodation.

The loan amount is a maximum of 4 weeks rent and must be repaid. Find out more about bond loans.

Rental assistance

If you are currently renting but need temporary help to keep paying the rent, there is support available through the Queensland Government rental assistance schemes. See financial help with renting.

Other support

Sometimes you may just need some financial counselling or help applying for rental properties.

RentConnect

RentConnect can help you if you’re struggling to access the private rental market due to non-financial barriers, such as:

• limited rental history
• a lack of skills, knowledge or understanding of how the private rental market works
• a lack of documents required for private rental applications.

Find out more about how Rent Connect can help you.

The Salvation Army Moneycare

Moneycare is a free and confidential service that provides financial counselling and help managing your budget.

Find out more about how Moneycare can help.

Help with mental health and homelessness

Organisations that help people with mental health or homelessness may be able to refer you to a registered residential service.

If you’re experiencing homelessness or are at risk of homelessness, contact the Homeless Hotline for information about where you can find support, accommodation, meals or showers.

If you’re unsure if the accommodation you are being referred to is registered, you can check the Public Register of Residential Serviceso r contact Regulatory Services on (07) 3013 2666.

Legal help

Get legal help from:

• Queensland Statewide Tenant Advice and Referral Service (QSTARS)
• Aboriginal and Torres Strait Islander Legal Services